What information do we collect? How do we use it?

• When you download a demonstration file, we collect your name and e-mail address as a minimum. This allows us to contact you with important installation information, tips and tricks, follow-up information and support. You must accept these terms and conditions before downloading our demonstration software. A checkbox is provided on the download form to indicate acceptance.
• When you order online we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order.
• When you submit customer feedback, we also ask for your e-mail address so we may provide you with a response when necessary, although we do not display customer e-mail addresses for public viewing on our feedback pages.
• We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you'll find valuable.

How does DataStash Online Backup Service protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. For information on our 100% satisfaction guarantee, click here.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide additional shopping features. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will DataStash Online Backup Service disclose the information it collects to outside parties?
DataStash does not sell, trade, or rent your personal information to others. DataStash may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. DataStash Online Backup Service may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of DataStash Online Backup Service, our users, or others.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make online shopping at DataStash Online Backup Service possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your consent
By using our Web site, you agree to the collection and use of this information by DataStash Online Backup Service. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think
DataStash Online Backup Service welcomes your questions and comments about privacy. Please send us your comments by emailing support@datastash.com.

© 2004 DataStash - Data Backup Service. Call 877.721.7155. Privacy Policy